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Cancellation and Booking Policies

Booking and payment policies

  • If classes are offered by me more than 24 hours in advance, payment is to be made by 24 hours prior to the class starting times.

  • If classes are requested by you less than 24 hours before the starting time, payment is to be made within 12 hours of the offer being made, and at the latest 1.5 hour before the starting time.

  • If the class is not paid for, the offered places can be given away as drop-in places on first come, first served basis.

Cancellation Policies

  • Cancellations notified 24 hours or more in advance will receive full refund or credit for another class. 

  • Cancellations by 9am of the day of the evening classes* will receive half price refund or credit for another class. (*this excludes Wednesday morning class and Saturday classes)

  • If someone else is on the waiting list and can take your place with short notice, you will be able to get a full refund/credit.

  • Cancellations made after 9am for evening classes or with less than 12 hours for Wednesday morning class or Saturday classes will not qualify for refund/credit.

  • If I do not receive a response to the offer of places in classes or receive payment by the due time, the offer may be revoked, and the place given to someone on the waiting list. 

  • If 3 consecutive reminders of payment are issued, for future classes payment will be required at the time of making a request for a place. (If the desired class is full, the payment can be transferred to another class at no extra cost.)

Drop-In Policies

  • Drop-in spaces will remain available only as long as no one else books and pays for them.

  • If more people turn up than available spaces, the places will be given on first come first come basis.

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